OUR MOST FREQUENTLY ASKED QUESTIONS ANSWERED
Will you get the same designs again ?
This is our most asked question and the answer is No.
Each design is unique, one of a kind pieces. Every design we have has only one piece, so if you found one that you fall in love with..don't miss it!
How long does it take to get my order?
We process orders within 1 to 2 business days.
International orders takes within 5 - 7 business for delivery.
Sri lanka orders takes within 2 - 4 business days for delivery.
We ship all order from our headquaters in Sri Lanka.
Do I have to sign for my order and what happens if I am not home at the time of delivery?
All orders are shipped by UPS which is a registered services that must be signed for at the time of delivery - if you are not home to sign for your parcel at the time of delivery, your parcel will be delivered to your local post office or nearest representative hub, and you will receive a text msg providing details to arrange your delivery time. If you do not collect your parcel from the location advised, within 14 business days your parcel will be returned to us and it is your responsibility to follow this up to have it re-shipped. Where you require more information please contact our customer care team via email: email@example.com
Do I have to pay importation costs and/or taxes on my shipment?
Please be aware that all countries have different laws regarding the importation of certain products and taxes etc., and our orders designated for shipment to countries outside of Sri Lanka, may be subject to import fees of which we have no control and are unable to provide estimates of as they differ widely from country to country.